I was naive. When I first accepted a job in the tourism industry 10 years ago, I thought that everyone was happy when they traveled. I imagined being behind the customer service counter having meaningful conversations with travelers about their experiences and connecting with people from all over the world. What I learned is that working for a hotel or tour company is really hard work, and that travel can make an average person bat-shit crazy, especially if they have a parking lot view and the Johnson’s have a view of the river.
I also learned that no one likes to plunge a toilet. If you ever clog up a toilet at your hotel, you might as well pee in the trees and not use the toilet anymore because this is what happens when you call to have it fixed.